Custom Mug
Custom Mug
Perfect for gifts — many order more than one
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PRODUCT DETAILS
PRODUCT DETAILS
Sizes:
Available in 11, 15 and 17 oz sizes to suit every need.
Material:
Ceramic, dishwasher and microwave safe.
Locally Produced:
Printed with care in the United States.
TURNAROUND TIME
TURNAROUND TIME
Design Preview (1–4 business days): After placing your order, you'll receive a digital preview by email within 1 to 4 business days.
Production (1–3 business days): Once you approve the design, production usually takes 1 to 3 business days.
Shipping (3–5 business days): After production, your order is carefully packaged and shipped. Delivery typically takes 3 to 5 business days.
Important notice: During periods of exceptionally high demand (such as Black Friday, Christmas, or other peak seasons), processing and delivery times may be longer than usual.
Please note: All timeframes are estimates and refer to business days only.
SATISFACTION GUARANTEE
SATISFACTION GUARANTEE
We offer unlimited revisions and only proceed with production once you've fully approved the design, ensuring it meets your expectations 100%.
To speed up the process and achieve the best possible result, we encourage you to leave a note with your order describing the style you're looking for — such as details you'd like to highlight or omit.
Need help choosing the perfect photo? We're happy to help — just contact us at support@lovedink.com.
⚙️ How It Works
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1 - Place Your Order
Upload the photo you’d like our artist to draw and select your product options.
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2 – Our Artist Creates Your Art
Within 1–4 business days, you’ll receive a design preview directly by email.
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3 - Review & Approve
Request unlimited revisions until you’re completely happy with your design. -
4 - We Create & Ship
Once approved, your order is locally produced (USA) and shipped promptly.
✔️ Just Make The Right Choice
The Love They Give, The Memories You Keep
FAQ's
1. Place Your Order
After you place your order, our artists begin creating a custom design based on the photo you submit.
2. Preview & Approval (1–4 days)
You’ll receive a digital preview by email within a few days. We only move forward once you’re completely happy with the design.
3. Unlimited Revisions
Need changes? No problem. You can request revisions until the artwork feels just right.
4. Production (1–3 days)
Once approved, your item goes into production and is carefully prepared for shipping.
5. Shipping & Delivery (3-5 days)
Your order is securely packaged and shipped. Full details are available in our Shipping Policy.
💡 Tip: Please keep an eye on your email (and check spam/junk folders) — that's where we'll send your design preview and any updates. The faster you reply, the sooner your order ships!
Yes! The number of pets depends on the product type:
- Hoodies, sweatshirts & t-shirts: up to 4 people/pets
- Mugs & caps: up to 2 people/pets
- kids’ items: 1 people/pet
If you have a special request or are unsure what works best, feel free to contact us and we'll gladly assist. Please note: the more people/pets you include, the smaller each one will appear in the design.
Because each piece is custom-made, we’re unable to provide previews before an order is placed.
That said, your satisfaction is guaranteed — we offer unlimited revisions and only move forward with production once you’ve fully approved the design.
If you need help choosing the best photo, feel free to contact us at support@lovedink.com — we’re happy to help.
No worries! You'll receive a digital preview before anything is produced. If you'd like changes, we offer unlimited free revisions until you're 100% happy. We only move forward with your approval.
💡 Tip: Please keep an eye on your email (and check spam/junk folders) — that's where we'll send your design preview and any updates. The faster you reply, the sooner your order ships!
For best results:
Use a clear, well-lit image in focus.
Keep the full subject visible (no heavy crops or filters).
Simple backgrounds work best.
If you need help choosing the best photo, feel free to contact us at support@lovedink.com — we’re happy to help.
Typical total timeframe: 7–12 business days from order date (depending on how quickly the design is approved).
- Design Preview (1–4 business days):
After placing your order, you’ll receive a digital preview by email within 1 to 4 business days. - Production (1–3 business days):
Once you approve the design, production usually takes 1 to 3 business days. - Shipping (3–5 business days):
After production, your order is carefully packaged and shipped. Delivery typically takes 3 to 5 business days
Important notice:
During periods of exceptionally high demand (such as Black Friday, Christmas, or other peak seasons), processing and delivery times may be longer than usual.
Please note:
All timeframes are estimates and refer to business days only.