
✔️ Just Make The Right Choice

The Love They Give, The Memories You Keep
FAQ's
1. Place Your Order
After you place your order, our artists begin creating a custom design based on the photo you submit.
2. Preview & Approval (1–4 days)
You’ll receive a digital preview by email within a few days. We only move forward once you’re completely happy with the design.
3. Unlimited Revisions
Need changes? No problem. You can request revisions until the artwork feels just right.
4. Production (1–3 days)
Once approved, your item goes into production and is carefully prepared for shipping.
5. Shipping & Delivery (3-5 days)
Your order is securely packaged and shipped. Full details are available in our Shipping Policy.
💡 Tip: Please keep an eye on your email (and check spam/junk folders) — that's where we'll send your design preview and any updates. The faster you reply, the sooner your order ships!
Yes! The number of pets depends on the product type:
- Hoodies, sweatshirts & t-shirts: up to 4 people/pets
- Mugs & caps: up to 2 people/pets
- kids’ items: 1 people/pet
If you have a special request or are unsure what works best, feel free to contact us and we'll gladly assist. Please note: the more people/pets you include, the smaller each one will appear in the design.
Because each piece is custom-made, we’re unable to provide previews before an order is placed.
That said, your satisfaction is guaranteed — we offer unlimited revisions and only move forward with production once you’ve fully approved the design.
If you need help choosing the best photo, feel free to contact us at support@lovedink.com — we’re happy to help.
No worries! You'll receive a digital preview before anything is produced. If you'd like changes, we offer unlimited free revisions until you're 100% happy. We only move forward with your approval.
💡 Tip: Please keep an eye on your email (and check spam/junk folders) — that's where we'll send your design preview and any updates. The faster you reply, the sooner your order ships!
For best results:
Use a clear, well-lit image in focus.
Keep the full subject visible (no heavy crops or filters).
Simple backgrounds work best.
If you need help choosing the best photo, feel free to contact us at support@lovedink.com — we’re happy to help.
Typical total timeframe: 7–12 business days from order date (depending on how quickly the design is approved).
- Design Preview (1–4 business days):
After placing your order, you’ll receive a digital preview by email within 1 to 4 business days. - Production (1–3 business days):
Once you approve the design, production usually takes 1 to 3 business days. - Shipping (3–5 business days):
After production, your order is carefully packaged and shipped. Delivery typically takes 3 to 5 business days
Important notice:
During periods of exceptionally high demand (such as Black Friday, Christmas, or other peak seasons), processing and delivery times may be longer than usual.
Please note:
All timeframes are estimates and refer to business days only.





